View solution in original post. Then just double click on salaunch. Currently you can use command prompt for launching SupportAssist and it will work perfectly fine. I tried Administrative Prompt with the following results:. With your message, I could not tell exactly where spaces were, so I tried several options Got any other ideas? I copied and pasted the info onto Notepad. Saved as the. Double clicked on it from my desktop and the SupportAssist program came up, but does just as it has time after time after time Followed by a message with white dots going in a line saying, "Were still working on it.
Hold on. Sorry, your solution does not solve this problem. I just tried the command prompt way of starting the SupportAssist and it worked. I then modified the shortcut to add 'launch' as a parameter and that works as well.
So the problem seems to be that the UI exe needs a parameter that isn't being planted into the shortcut. Browse Community. SupportAssist for PCs.
Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. SupportAssist Failure. All forum topics Previous Topic Next Topic. Solutions 2. Accepted Solutions. In response to jbilinski. Community Accepted Solution. In response to mcd Replies 7. Hi mcd11, We have identified as internal defect and this is very specific to Operating system build. Refer below steps for command prompt method:- 1.
The download manager isn't one of Dell's better ideas. Clear the browser cache, go back in and choose "download using my browser" and you won't need it. As for those who recommend HP to their customers - well, do a bit of research.
That advice will cost YOU money and customers in the long run. If you think Dell is bad - you haven't dealt with HP. They're easily the hands-down worst in the industry at service and support. This has just made my dollar bluetooth headphones useless!
I'm so sick of Dell doing this to customers. What is so wrong with downloading the drivers for my laptop? Download manager is useless. Thanks Dell hell! Having all the same problems, finally got the Download Manager to 'work';. Once it did, I selected the package, and it states the package is empty? Next I used the browser download. It fails acts like it will download and just cycles with zero progresss, like there is no file to download.
The must frustrating part is that you can't see to tell Dell there system is broke without them charging you Thank you for your suggestion. For the people who do not know how to compare the release sequences from MS.
Would it be ok just to remove them all and download them back again from MS? I haven't tried it out yet. Just want to make sure that it is ok to do so. Also, is your solution better than clearing the Browser Cache method? Dell Driver Download manager never worked for me and I never remember to search a solution until now. I had to agree with some disappointed users that Dell did not respond with a better solution to its users and that would loose them customers. I will not want to buy another dell again unless I know they plan to change.
Thank you very much. Browse Community. Laptops General - Read Only. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for. Search instead for. Did you mean:. Can't get drivers to download. Thanks for any guidance. All forum topics Previous Topic Next Topic. Solutions 2. Accepted Solutions. Community Accepted Solution. Replies
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